Frequently Asked Questions

General

Is Mix It Up free?

Yes — Mix It Up is completely free and open source. There are no subscriptions, paywalls, or premium tiers. The source code is available on GitHub.

Which platforms are supported?

Mix It Up supports Twitch and YouTube. Additional platform integrations (e.g., Kick) are tracked on the GitHub issues page.

Does Mix It Up run in the cloud?

No. Mix It Up is a Windows desktop application that runs on your PC. It connects to your streaming platform accounts from your own machine.

Installation & Setup

I get a Windows Defender / SmartScreen warning. Is this safe?

Yes. Because Mix It Up is distributed outside the Microsoft Store, Windows may show a SmartScreen prompt for unsigned executables. Click More info → Run anyway to proceed. The code is fully open source and auditable.

Mix It Up won’t start after updating. What do I do?

Try deleting the %LOCALAPPDATA%\MixItUp cache folder and relaunching. If the problem persists, post in the Discord support channel with your log file attached.

Can I run Mix It Up on Mac or Linux?

Not natively. Mix It Up is a Windows-only application. Running it under Wine or a VM is unsupported and not recommended.

Commands & Actions

Can I have multiple triggers for one command?

Yes. Open the command editor and add additional triggers using the + Add Trigger button.

Why isn’t my command responding in chat?

Check the following:

1. The bot account is connected and joined to your channel.
2. The command is enabled (toggle in the command list).
3. The triggering viewer meets the permission requirements.
4. No active cooldown is blocking the command.

How many commands can I create?

There is no hard limit — create as many as you need.

Currency & Points

Can I sync Mix It Up currency with Twitch Channel Points?

Yes. You can configure actions that award or deduct Mix It Up currency when a Channel Point reward is redeemed.

What happens to currency data if I reinstall Mix It Up?

Your settings and viewer data are stored in %APPDATA%\MixItUp. Back up this folder before reinstalling to preserve your currency balances and command configurations.

Overlays

Do I need a separate browser source for each widget?

No. All widgets share a single overlay browser source URL. You can layer widgets using the overlay editor’s z-index settings.

My overlay is flickering. How do I fix it?

In OBS, enable Shutdown source when not visible and Refresh browser when scene becomes active on the browser source. Also ensure your PC isn’t under heavy load.